Today’s phone technology allows small and medium-sized enterprises to compete with large multinationals.
In a global and highly competitive business environment, it is essential to discover new markets and take advantage of new business opportunities.
Until recently, small and medium-sized companies were not able to compete with large multinationals or operate in different countries, but now new technology facilitates their entry into international markets.
What Can Help Your Company Internationalize?
Technologies such as international phone numbers have been a game-changer. An international virtual phone number is a number that looks like a fixed number in a foreign country but is not actually hosted on any telephone device.
That is, the international virtual phone number consists of the same number of digits and has an area code typical of the foreign country, but the number is hosted in the cloud. Because it is hosted in the cloud, it can divert incoming calls to other phone lines that are hosted on a landline or cellular devices.
It also allows for the possibility of receiving calls from foreign countries on a computer, mobile phone or tablet. This is possible thanks to WebRTC technology, which allows you to make and receive calls showing your international virtual number through your browser.
With international phone service, calls to the company number can be routed to company headquarters or to employee’s cellphones.
With the international phone number and its operation from the WebRTC, Latino entrepreneurs, for example, are able to maintain their business in the United States while also maintaining their projects in Latin America.
In this case, it can work in both directions. It is particularly useful for an entrepreneur or company that is located in Mexico, Argentina, Colombia, or any other Hispanic country and wants to have a U.S. virtual phone number to do business in the North American country.
In this way, clients and business partners will think that the company has an office in the country and will be more willing to contact or collaborate with the company.
In the same way, a U.S. businessperson may want to have a virtual number from Mexico that his or her Mexican customers can call, and he or she can receive those calls on American phone lines without the customer realizing it.
Advantages of an International Phone Number
International phone numbers are a technological tool that allows companies to build trust with local customers in the country in which they want to market their products and services.
It is much easier for customers to call a local phone number without having to worry about the extra costs of international calls. The international virtual number will lead to an increase in inbound calls.
But this powerful technological innovation is within reach of all kinds of budgets. No need to buy special equipment or expensive installations. Therefore, both small and medium-sized enterprises are able to afford to purchase such services.
Use of new telephone technologies means that small companies can compete with large multinationals
For those entrepreneurs or managers who are continually traveling, these services that work with WebRTC are ideal for them. It works over IP telephony and allows entrepreneurs to receive business calls in any country without worrying about roaming.
If you want your company to go one step further, the perfect solution is call center software. This telecommunications service, which also uses WebRTC technology, is ideal for those who seek to offer specialized attention to their customers and want to increase efficiency in their business. The pillar of call center software is also an international phone number, from which you can make or receive calls offering an international image to your business.
Old telephone technology was costly for small businesses who wanted to have a multinational presence.
So regardless of whether your business is small or medium-sized and regardless of the business sector, it is possible for your business to be like a large multinational with just one international phone number. It is the best international branding strategy.
Emma Smith, PR and content manager at Fonvirtual. Fonvirtual provides companies and entrepreneurs with international virtual phone numbers and other virtual services. I’m interested in digital marketing, technology and international logistics. I am a frequent collaborator in blogs, where I try to spread the word of telecom services in international business.
